SubDukan Privacy Policy

Last Updated: October 2025

Introduction

At SubDukan, we respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile app.

1. Information We Collect

Full name, email address, and phone number
Delivery address
Order details
Device information (e.g., Android version)
Location data (only with permission)
Payment information (via secure services such as JazzCash, Easypaisa, or Bank Account)

2. How We Use Your Information

To process and deliver your orders
To improve app performance and user experience
To send updates, notifications, and promotional offers (only with your consent)
To prevent fraud and secure your account

3. Sharing of Information

With delivery partners to ensure orders reach the correct address
With payment service providers (JazzCash, Easypaisa, Bank) for secure transactions
With analytics and security services to improve performance and prevent fraud
With vendors: Order details, customer name, address, and contact number are shared only to allow vendors to process and deliver your orders accurately.

4. App Permissions

Folder or File Access: To allow vendors to upload product images/files and for users to download product files.
Notification Permission: To inform users about new offers, updates, and order status.
Location Permission (optional): To provide better delivery addresses and show nearby services.