SubDukan Mobile App Privacy Policy

Last Updated: October 2025

Introduction

At SubDukan, we respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile app.

1. Core Functionality (WebView)

Our mobile app primarily functions as a WebView, which securely loads and displays our official website, https://subdukan.com. When you interact with the app, you are interacting with our website. Therefore, the collection and processing of your personal data is governed by our website’s main privacy policy, which you can find on the site.

2. Information Through WebView

• Full name, email address, and phone number
• Delivery address
• Order details
• Device information (e.g., Android version)
• Location data (only with permission)
• Payment information (via secure services such as JazzCash, Easypaisa, or Bank Account)

3. How We Use Your Information

• To process and deliver your orders
• To improve app performance and user experience
• To send updates, notifications, and promotional offers (only with your consent)
• To prevent fraud and secure your account

4. Sharing of Information

• With delivery partners to ensure orders reach the correct address
• With payment service providers (JazzCash, Easypaisa, Bank) for secure transactions
• With analytics and security services to improve performance and prevent fraud
• With vendors: Order details, customer name, address, and contact number are shared only to allow vendors to process and deliver your orders accurately.

5. App Permissions

• Folder or File Access: To allow vendors to upload product images/files and for users to download product files.
• Notification Permission: To inform users about new offers, updates, and order status.
• Location Permission (optional): To provide better delivery addresses and show nearby services.

6. Data Security

We use advanced encryption and security protocols to protect your data from unauthorized access or misuse.

7. User Rights

• Access and update your personal information
• Request deletion of your account or data

8. Children’s Privacy

This app is not intended for children under 13, and we do not knowingly collect data from them.

9. Policy Updates

We may update this policy from time to time. Users will be notified via the app when significant changes occur.

10. Information Through WebView

Through the website interface in the app, we may collect the following information:

• Full name, email address, and phone number
• Delivery address
• Order details
• Device information (e.g., Android version) for app functionality
• Payment information (via secure third-party services such as JazzCash, Easypaisa, or Bank Account)

11. How We Use WebView Information

• To process and deliver your orders
• To improve app performance and user experience
• To send updates and order status notifications
• To prevent fraud and secure your account

12. Third-Party Services

We use third-party services in our app to provide certain features. These services have their own privacy policies.

• OneSignal: We use OneSignal to send you push notifications about your orders, special offers, and other updates. OneSignal may collect data related to your device to provide this service. You can review OneSignal’s Privacy Policy for more information.

13. Additional App Permissions

• Internet & Network State: Required to load our website content and check for an active internet connection.
• Read External Storage: This permission allows you to select and upload images from your phone’s gallery to our website, for purposes such as updating your profile picture or adding images to product reviews. We only access files you specifically select.

14. Contact Us