SubDukan Privacy Policy

Last Updated: October 2025

Introduction

At SubDukan, we respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile app.

1. Information We Collect

• Full name, email address, and phone number
• Delivery address
• Order details
• Device information (e.g., Android version)
• Location data (only with permission)
• Payment information (via secure services such as JazzCash, Easypaisa, or Bank Account)

2. How We Use Your Information

• To process and deliver your orders
• To improve app performance and user experience
• To send updates, notifications, and promotional offers (only with your consent)
• To prevent fraud and secure your account

3. Sharing of Information

• With delivery partners to ensure orders reach the correct address
• With payment service providers (JazzCash, Easypaisa, Bank) for secure transactions
• With analytics and security services to improve performance and prevent fraud
• With vendors: Order details, customer name, address, and contact number are shared only to allow vendors to process and deliver your orders accurately.

4. App Permissions

• Folder or File Access: To allow vendors to upload product images/files and for users to download product files.
• Notification Permission: To inform users about new offers, updates, and order status.
• Location Permission (optional): To provide better delivery addresses and show nearby services.

5. Data Security

We use advanced encryption and security protocols to protect your data from unauthorized access or misuse.

6. User Rights

• Access and update your personal information
• Request deletion of your account or data

7. Children’s Privacy

This app is not intended for children under 13, and we do not knowingly collect data from them.

8. Policy Updates

We may update this policy from time to time. Users will be notified via the app when significant changes occur.

9. Contact Us